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FAQ

Find answers for common questions

20 articles
NChristeen Khshiboun avatarI+3
Written by Noy Sinai, Christeen Khshiboun, Ilan Spector and 3 others

Why the "assignment group" dropdown is empty when creating Servicenow ticket?

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Written by Noy Sinai. Updated over a week ago

What is Asset Deduping and how does it work?

Learn all about Asset deduplication in the the Vulcan Platform
Christeen Khshiboun avatar
Written by Christeen Khshiboun. Updated over a week ago

Understanding Timezone Effects on SLA

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Written by Ilan Spector. Updated over a week ago

Host OS type detection

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Written by Tal Morgenstern. Updated over a week ago

FAQ - How Vulcan protects customers' data?

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Written by Nino Klimiashvili. Updated over a week ago

FAQ - How to investigate the number of affected assets by a specific vulnerability in Vulcan vs. Tenable?

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Written by Nino Klimiashvili. Updated over a week ago

FAQ - how to compare the asset count between Vulcan and Tenable?

This article will help to compare the assets data between Vulcan and Tenable
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Written by Noy Sinai. Updated over a week ago

How Separation by ticket works on ServiceNow Problem?

This article will demonstrate the three possible options to create a ticket via Vulcan to ServiceNow.
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Written by Noy Sinai. Updated over a week ago

Configuring Vulcan Gateway to Use a Proxy Server

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Written by Roy Horev. Updated over a week ago

How does Vulcan maintain data privacy(GDPR)?

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Written by Tal Morgenstern. Updated over a week ago

Troubleshooting SCCM deployment via Gateway

9 most common issues during SCCM deployment via Gateway
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Written by Noy Sinai. Updated over a week ago

What is the information generated from Vulcan into JIRA ticket? (By Automation)

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Written by Noy Sinai. Updated over a week ago

How to investigate Tenable data?

Quick guide assists with investigating the possible differences between the Vulcan and Tenable platforms
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Written by Noy Sinai. Updated over a week ago

How to test a playbook?

Quick guide on how to test the playbook functionality
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Written by Noy Sinai. Updated over a week ago

Limiting Connectors Access for a specific IP address

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Written by Roy Horev. Updated yesterday

Why can't I use SCCM to patch a certain KB?

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Written by Tal Morgenstern. Updated over a week ago

How to pull all tags from Tenable?

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Written by Noy Sinai. Updated over a week ago

What browsers does the Vulcan Platform support?

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Written by Tal Morgenstern. Updated over a week ago

How does Vulcan help with PCI:DSS Compliance?

How Vulcan meets PCI standard requirements
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Written by Tal Morgenstern. Updated over a week ago

Stay ahead of Log4j - Track from your Dashboard

Track Log4J vulnerabilities and available fixes
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Written by Tal Morgenstern. Updated over a week ago