About
At Vulcan Cyber, we’re committed to delivering innovative AI-powered features while ensuring compliance with privacy, security regulations, and best practices. This document outlines the key aspects of our AI features, including their functionality, how data is handled, and the privacy and security measures we implement.
Summary of Vulcan AI Privacy and Security
Vulcan AI features are designed to enhance your experience on the Vulcan Cyber platform through advanced capabilities like the Global Search engine. By leveraging artificial intelligence, Vulcan AI provides faster, smarter, and more accurate results to improve efficiency and productivity.
When using Vulcan Cyber’s AI features, your data remains private and secure:
Your search queries and results (inputs and outputs):
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How Vulcan AI operates:
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Technology and logic:
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Privacy and Security Commitments
Data usage for AI search
When you use the Global Search feature:
Query Handling: Our AI engine securely processes search queries, including any text or keywords you provide, to interpret and generate relevant results. The results are retrieved directly from our database without being sent back through the AI model, ensuring your data remains secure and isolated.
No Customer Data Sharing: Your queries are processed internally and are not shared with OpenAI or other third parties for independent use.
Security measures
We implement strict security protocols to protect your data:
Encryption: Data is encrypted during transmission to and from the AI processing engine.
Azure Compliance: All operations are subject to Microsoft’s security and privacy policies, as outlined here.
Real-Time Processing: Queries are processed in real-time and are not stored, retained, or used for training AI models.
No data retention or sharing with third parties
Your data stays within Vulcan Cyber's secure infrastructure, ensuring complete privacy and control over your information:
No Retention: We do not store search queries or any responses generated by the AI.
No External Sharing: Customer data is not transferred outside of Vulcan Cyber's infrastructure.
Local AI Model: The AI model operates securely within Vulcan Cyber's Azure environment boundaries, processing data solely within our services.
Your rights and choices
At Vulcan Cyber, we prioritize transparency and customer control:
Optional Use: The Global Search AI feature is optional, and you can choose whether to use it.
Access to Information: If you have concerns or questions, you can contact us at support@vulcan.io.
Data hosting and geographic location
To ensure compliance with data sovereignty regulations:
Regional Hosting: Data is processed and hosted within the geographic region corresponding to your Vulcan Cyber tenant's selected geography (e.g., United States or European Union).
Data Logic Preservation: The same data governance rules apply across different regions, ensuring data is kept within the selected location.
Summary of key privacy pillars
Secure Processing: Queries are processed securely within Vulcan Cyber’s Azure infrastructure.
No Data Sharing: Customer data is not shared with OpenAI or third parties.
Real-Time Operations: Queries are processed in real-time without storage or retention.
Transparency: Customers can access detailed information about data handling and request further clarification.
Data Sovereignty: Data is hosted in your selected geographic region and adheres to local governance rules.
Frequently Asked Questions
Is my data shared with OpenAI or other third parties?
No. Your data is processed internally within Vulcan Cyber’s infrastructure and is not shared with OpenAI or any other third parties.
Does Vulcan AI retain my search queries?
No. Queries are processed in real-time and are not stored or retained by Vulcan AI.
How is my data protected during processing?
All data is encrypted during transmission and processed securely within Azure infrastructure, adhering to Microsoft’s privacy and security standards.
Does Vulcan AI work differently based on my location?
Yes. Vulcan AI ensures that all data is hosted and processed within the geographic region selected for your subscription (e.g., US or EU), in compliance with regional regulations.