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Sub processor list
Updated over 2 months ago

When acting as a data processor on behalf of our customers, Vulcan Cyber engages sub-processors who may process customer personal data submitted to Vulcan Cyber services.
These sub-processors are listed below, with a description of the types of processing they perform and the location. This list may be updated by Vulcan Cyber from time to time.

Name

Types of processing

Location

Amazon Web Services(AWS) and its subprocessors listed at

Cloud hosting provider

EU or US depending on customer preferences

Microsoft Azure

Cloud hosting provider

EU or US depending on customer preferences

Snowflake Computing

Hosting and data warehousing services

EU or US depending on customer preferences

Zendesk

Support service (ticketing system)

US

Intercom

Chatbox function used in the
platform for customer support

US

Heap

User tracking and analytics

US

Coralogix

Application and performance monitoring

US

Sentry

Application monitoring

US

Salesforce

Customer service

US

Atlassian Jira cloud

Customer support

US

Vulcan Cyber Affiliates including:

Israel - Vulcan Cyber LTD

US - Vulcan Cyber Inc

Support and Maintenance of the Service

Varies per affiliate

last updated: 24-July-2024

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